Frequently Asked Questions

Q: What information is shared with other members?
A: No personal information is shared other than your name, approximate age, and zip code. Phone numbers are shared if you select them to be shared in your preferences. All E-mails are kept private. All communication is made through the website. If you wish to share your information with other members please do so at your discretion.

Q: How do you challenge another member?
A: Once you get to the challenge screen you fill in the date, time and court of the match. Once you click on the challenge button, the challenge is set. You should then see it on your challenges tab on the my matches page. Your opponent will also see it in his challenges tab. Your opponent must accept the challenge in order for the challenge to be completed.

Q: How do I update a played match score?
A: Once the time and date of the match has past, the challenge will be in your pending matches. Only the challenger can enter the score. Click on the match and you should be able to set the score. Once the score is entered your opponent must accept the score. Once the score is accepted, the match moves to your completed tab.

Q: How does the point system work?
A: The point system is set up to encourage competitive play. Points are calculated by the number games you win multiplied by the rating of your opponent. The challenger is also given a 5 point bonus for initiating the challenge.

Example: You won both sets 6-3, 6-4 and you were the challenger, you have a rating of 4.0 and your opponent had a rating of 3.5. You would receive (12 x 3.5) + 5 = 47 points, while your opponent would receive (7 x 4.0) = 28 points.

Q: How do I create a ladder or add a new court?
A: You can email us at requests@mytennisfriends.com. There will be official forms put up for those requests soon.

 

If you have a question or problem with the website please email support@mytennisfriends.com








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